Large Management Companies and their needs have always shaped our industry. The more and greater the need, the more and greater the costs…that ends today.
First we revolutionized the service, then we revolutionized the costs.
With other billing companies, every service you add increases your per-unit rate. Check the boxes below and watch their price climb. Then look at ours.
Base resident billing, then pay more for every service you actually need.
All the services. Same low rate.
Competitor pricing shown is illustrative of common industry rate structures, where added services typically push per-unit rates to $5-6 or beyond. We don’t nickel and dime our clients - every service is included at one rate.
Southwest Utility Solutions is a single-owner, private company. No outside investors, no debt, no bloated overhead inflating our rates to cover someone else’s margin targets. The cost structure that forces big billing companies to charge true enterprise prices simply doesn’t exist.
There’s one more difference worth noting: our entire billing team is in-office. No unsupervised remote workers processing your portfolio from their living room couches. Our people handling your billing sit together, work together, and are accountable to each other - and to you.
Until now, getting resident utility billing on the cheap meant sacrifices: dated technology, transient customer reps, and mistakes and lost revenue. Your portfolio literally pays for these sacrifices. Ours is a premier product - the full service, the real team, the complete program - at a price point the industry has never been able to offer.
Every component of a premier utility management program - included at one rate:
✓ Property data auditing - only available here
✓ Utility bill auditing
✓ Billing optimization and compliance
✓ Resident customer service
✓ Boutique customer service at scale
✓ Cost recovery analysis
✓ Robust AMR billing
✓ Property management software integration
✓ Convergent billing
✓ In-house, in-office billing team
Here’s the honest reality: most management companies stay with a billing company they’re unhappy with because the pain felt isn’t quite bad enough to justify the perceived effort of switching providers. So nothing changes - the lost revenue and unseen errors keep quietly building.
A transition to Southwest Utility Solutions creates a powerful opportunity to uncover unknown billing issues and mistakes, reveal unresolved problems and create new revenue. We find more billing errors and lost revenue at the point of onboarding than at most any other time in a client relationship.
Much like finding grandma’s scarf in your attic storage during a home move, a billing company transition creates new attention to all the details. Every account gets reviewed. Every data point gets audited. Every assumption your old biller stopped questioning years ago gets questioned. Changing billing companies isn’t a disruption to be feared - it’s an audit opportunity that pays for itself.
When we onboard a new enterprise portfolio, every account, every data point, and every billing assumption gets reviewed. That level of attention surfaces what years of autopilot billing has left behind:
✓ Billing errors never caught
✓ Lost revenue never recovered
✓ Bad data never questioned
✓ Ongoing issues never settled
The best time to find what your current biller missed is the day someone new starts looking.
No matter what revenue sharing programs your company participates in, when the utility billing rate is less, revenue sharing income is more.
Many companies take advantage of the additional revenue sharing opportunities available to them when utility billing expenses are reduced.
Doubling or even tripling revenue share income is absolutely possible for your organization.
No setup fees. No surprises. No nickel and diming. One rate that includes everything.
Your team uploads utility bill .pdfs into our system. We handle everything from there - processing, billing calculations, statement generation, and resident customer service.
We capture utility bills directly from providers on your behalf - removing that task entirely from your team. Full service from bill receipt through resident statement.
Full utility invoice processing and expense management. GL coding, anomaly detection, custom reporting, and real-time dashboard visibility.
Full water conservation program including fixture installation, annual retrofit maintenance, in-unit leak detection, and green lending compliant structures.
Let’s talk about what an enterprise program looks like for your portfolio.